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Story: Expectations Vs Reality

Malaysian Bride Alleges Wedding Planner Scammed Her

In a recent incident, a Malaysian bride took to social media to express her disappointment after her wedding day decorations did not meet her expectations. The bride claimed that the wedding planner had “scammed” her of RM30,000, as the actual decorations did not match what was promised based on their discussions and the wedding package she purchased. The bride shared photos and videos of the event, highlighting the disparities between what she expected and what was delivered.

Furthermore, the bride also mentioned that several other elements of the wedding did not meet her expectations. She was promised a 360° video booth for her guests, but it was missing on the day of the reception. Additionally, the catering provided was allegedly only enough to feed 200 people, despite ordering food for 600 guests.

The bride’s decision to voice her complaints on social media stemmed from the wedding planner’s refusal to issue her a refund. The planner stated that the bride’s expectations were too high, which further fueled the bride’s frustration.

In response to the bride’s social media post, the wedding planning service provider filed a police report against her for defamation and tarnishing their reputation. They claimed that the client had been satisfied with the preparations on the day of the ceremony, receiving a rating of 9/10. The planner emphasised that changes could have been made if the bride had expressed her dissatisfaction earlier.

This incident serves as a cautionary tale for individuals planning their weddings. It is essential to take certain precautions to avoid being scammed:

  1. Clearly communicate your expectations: Have detailed discussions with your wedding planner about your vision and ensure that both parties are on the same page.
  2. Get everything in writing: Document all agreements, promises, and changes made throughout the planning process to have a reference point in case of any discrepancies.
  3. Conduct thorough research: Before hiring a wedding planner or service provider, read reviews, ask for recommendations, and check their previous work to ensure their reliability and credibility.
  4. Have a contract: Establish a legal agreement that outlines the services to be provided, payment terms, cancellation policies, and dispute resolution mechanisms.
  5. Maintain open communication: Regularly communicate with your wedding planner and address any concerns or issues promptly to prevent misunderstandings or disappointment.

By following these precautions and being vigilant throughout the wedding planning process, couples can minimise the risk of being scammed and ensure that their special day lives up to their expectations.

Source: SAYS

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